We offer a variety of secure storage options tailored to your specific record retention needs. These include high-density shelving for boxes, secure vaults for highly sensitive or valuable records, specialized shelving for oversized documents, secure storage for electronic media, and Dedicated storage areas for specific departments or projects.

We prioritize the security and confidentiality of your records. Here’s how we ensure strict access control: Client-Specific Access Controls – We work with each client to establish specific access protocols based on their individual security requirements; this may include designating specific individuals within the client organization as authorized to retrieve or access records, Chain of Custody – We maintain a strict chain of custody for all retrieved records, ensuring that we can account for their location and handling at all times, and Restricted Access – Our warehouses are equipped with robust security measures, including 24/7 surveillance, motion detection systems, and secured entry points. 

You can access your records whenever needed. We offer flexible retrieval options to suit your schedule, including On-demand retrieval – We can retrieve and deliver your records on short notice, and scheduled retrieval – You can schedule regular retrievals in advance to meet your ongoing needs.

we maintain meticulous inventory records to ensure the security and accessibility of your stored boxes. Here’s how we track inventory:  

• Detailed Inventory Lists – upon receiving your records, we create a comprehensive inventory list for each box, including Box number and description, Contents of each box (as detailed as provided by the client), Date of receipt, and Location within the storage facility 

• Barcode System – Each box is assigned a unique barcode for easy identification and tracking 

• Warehouse Management System (WMS): We utilize a sophisticated WMS to track the movement of each box within the facility in real-time, record all retrievals and returns accurately, and generate reports on inventory levels, location, and movement history 

• Regular Audits: We conduct regular physical inventory audits to ensure that our records accurately reflect the actual contents of the warehouse. 

We offer a range of scanning and digitization services to help you transition to a paperless environment such as High-Quality Scanning, Indexing and Data Entry, Image Enhancement, Secure Data Transfer, and Data Security.

While the entire warehouse is not climate-controlled, the record retention section of the warehouse is kept far from the area where shipments are coming in and out, minimizing interaction with the outside weather and temperatures. We implement rigorous pest control measures to protect your records from insects and rodents and have regular inspections and preventative measures to ensure a pest-free environment. We use archival-quality boxes and packaging materials to protect records from dust, moisture, and physical damage during handling and storage and our trained professionals handle records with care to minimize the risk of damage.